• Conversion Ninja Toolbox @ SMX West

    Conversion Ninja Toolbox @ SMX West

    Recap of the conversion optimization tools that we went over at SMX West.
  • Checkout Review: Photojojo!

    Checkout Review: Photojojo!

    A video review of what I consider a great checkout experience from the Photojojo Store.
  • Web Analytics 2.0 Mini Review

    Web Analytics 2.0 Mini Review

    Being an analytics dork comes with the territory. When Avinash released his new book, Web Analytics 2.0: The Art of...
  • Checkout Design – Constructive Criticism & Tips

    Checkout Design – Constructive Criticism & Tips

    There’s a pretty telling quote at the end, “if you run an e-commerce site, don’t do it like this.”
  • Coupon Codes and Lost Revenue

    Coupon Codes and Lost Revenue

    How coupon codes (used synonymously here with promo and discount codes) can cause retailers to lose revenue and how to...
  • Dynamic Checkout Considerations

    Dynamic Checkout Considerations

    Any time a user has the chance to skip a step or a page, there is a potential for anlaytics...
  • Predictive Heatmapping

    Predictive Heatmapping

    How have I been spending my time? Developing a product that empowers marketers to make better decisions before testing, saving...
  • More Shopping Cart Inspiration

    More Shopping Cart Inspiration

    Just another entry on shopping cart inspiration… as well as my awards for the best.
  • Shopping Cart Features

    Shopping Cart Features

    I was just reading a great article at CSS Tricks on eCommerce Considerations – maybe more accurately how to choose...
  • Test Protocol Example

    Test Protocol Example

    In the world of optimization, test protocol is the documentation around a test, ideally through its entire lifecycle.
  • Calculating Abandoned Revenue

    Calculating Abandoned Revenue

    How to calculate abandoned revenue – or the sum lost to checkout abandonment – with major analytics platforms.